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Top 7 Customer Service Outsourcing Companies in 2026

Top 7 Customer Service Outsourcing Companies in 2026

August 17, 2026
Alan Schultz
Seven customer support outsourcing companies compared for 2026 — shoring model, dedicated vs pooled staffing, and which ones actually publish a price.
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Duties of a Marketing Assistant: A Complete 2026 Guide

Duties of a Marketing Assistant: A Complete 2026 Guide

August 14, 2026
Alan Schultz
Explore the duties of a marketing assistant in 2026, from daily tasks and tools used to KPIs, team fit, and how the role is evolving into operations.
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8 Key Executive Assistant Goals for 2026

8 Key Executive Assistant Goals for 2026

August 13, 2026
Alan Schultz
Set impactful executive assistant goals for 2026. Discover 8 KPIs for calendar management, strategic communication, and career growth to boost performance.
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Golden Rules for Customer Service: 2026 Guide

The 10 Golden Rules of Customer Service in 2026

August 12, 2026
Alan Schultz
The 10 golden rules of customer service for 2026, how each works for remote and nearshore support teams, plus the benchmarks that make great service stick.
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How to Hire Offshore Developers Without Losing Control

How to Hire Offshore Developers Without Losing Control

August 11, 2026
Alan Schultz
Learn how to hire offshore developers with a proven workflow covering sourcing, vetting, time-zone alignment, and compliance for U.S. teams.
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8 Key Benefits of Nearshore Outsourcing in 2026

8 Key Benefits of Nearshore Outsourcing in 2026

August 10, 2026
Alan Schultz
Discover the top benefits of nearshore outsourcing. Learn how it cuts costs, speeds up hiring, aligns time zones, and boosts talent quality for your business.
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10 Essential Virtual Assistant Skills to Hire for in 2026

10 Essential Virtual Assistant Skills to Hire for in 2026

August 10, 2026
Alan Schultz
The 10 virtual assistant skills worth hiring for in 2026, with a 1-5 scoring rubric, a test task for each one, and a nearshore vs onshore cost-risk lens.
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How to Hire Offshore Employees Without the Usual Headaches

How to Hire Offshore Employees Without the Usual Headaches

August 10, 2026
Alan Schultz
Learn how to hire offshore employees with confidence. Covers sourcing, vetting, employment models, onboarding, and legal risks for U.S. companies in 2026.
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