Vetted, high-performing Customer Service talent from Latin America. Ready to delight your customers and drive retention.
About the Role
A Customer Service Specialist manages end-to-end customer interactions, support tickets, and satisfaction initiatives to maximize retention and brand loyalty for your business.
Our Customer Service Specialists aren't just ticket closers. They are strategic partners in your customer retention journey.
Support Architecture
Building and managing support workflows across email, chat, and phone to maximize response times and satisfaction scores.
Retention Analysis
Deep-dive reporting on CSAT, NPS, and churn metrics to identify improvement opportunities.
10x
your team's productivity
reduce time-to-hire by over 50%
Save Time
Our recruiters will quickly find you the top 1% of talent, completely hands-off.
Save Money
Reduce hiring costs and salaries by up to 80%.
Drive Outcomes
Hire the best candidate first time with our curated shortlists and in-depth profiles.
See Results
Experience the benefits of a remote Latin American team.
Global talent is everywhere, that's why the biggest brands in the world rely on it. It's not just about lowering payroll costs, it's about accessing incredible talent globally.
Dedicated HR Manager
A dedicated HR Manager and seasoned recruiters guiding you through every step.
Custom Search From Scratch
Every role is a 1-of-1 search built specifically for your business.
Complete Candidate Profiles
Finalists include resumes, video intros, portfolios, interview notes, and salary data.
Candidate Communication Managed
We handle all outreach, scheduling, and follow-ups so you don't waste time.
Compliance & Payroll Guidance
We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.
Post-Hire Support
Ongoing check-ins to ensure performance and fit.
Dedicated HR Manager
A dedicated HR Manager and seasoned recruiters guiding you through every step.
Custom Search From Scratch
Every role is a 1-of-1 search built specifically for your business.
Complete Candidate Profiles
Finalists include resumes, video intros, portfolios, interview notes, and salary data.
Candidate Communication Managed
We handle all outreach, scheduling, and follow-ups so you don't waste time.
Compliance & Payroll Guidance
We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.
Post-Hire Support
Ongoing check-ins to ensure performance and fit.
Trusted by teams that value efficiency, quality, and seamless collaboration.