Hire a Remote
Customer Service Specialist
From Latin America
Starting at $7/hour

Vetted, high-performing Customer Service talent from Latin America. Ready to delight your customers and drive retention.

Book a Free Consultation
✕ Close

No Recruitment Fees

Ever. Zero. Nada.

Save up to 70%

vs. hiring in the US

Filled in Under 2 Weeks

Pre-vetted & ready to start

Payroll & HR Managed

You manage the work, we handle the rest

500+ US companies hire through Virtustant

Hire a Customer Service Specialist
from Latin America
Starting at $7/hr

Vetted, high-performing Customer Service talent from Latin America. Ready to delight your customers and drive retention.

No recruitment fees — ever
Save up to 70% vs. US hires
Roles filled in under 2 weeks
Payroll & HR fully managed
Book a Free Consultation
Allison
Zach
Neal
Chad
★★★★★
4.9/5 from 120+ verified client reviews
LF
Lucia F.
Customer Service Specialist · Buenos Aires, Argentina
Matched in 24h
3 yrs
Experience
$7-$15/hr
Rate
Native
English
Abilities
Zendesk Live chat Ticketing Intercom Conflict resolution
⚡
6 candidates ready this week
Pre-vetted · English-fluent · Available now
3
Avg. days to fill
70%
Cost savings
2000+
Roles placed
✕ Close
Trusted by 500+ US companies
Company 1
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How It Works

Hire a Customer Service Specialist
in 4 simple steps

We handle everything — so you can focus on your business, not recruiting.

1

Tell us what you need

Have a 15m call with us and share your ideal candidate profile: Experience, Skills, Tools, and Goals.

First meet with us
2

We source and vet

Our recruiters source top LATAM candidates among our sources and screen for English fluency, skills, and culture fit.

Instantly After Meeting
3

You pick your hire

Review complete candidate profiles including intro videos, interview notes, and salary data. Choose who you want to meet and we'll coordinate the interviews.

48hs After Meeting
4

We handle the rest

Once you've chosen who to hire, we manage onboarding, payroll, compliance, and HR. Completely hands-off for you.

72hs After Meeting

Client Results

Real clients. Real results.

★★★★★

"Virtustant helped us find a social media manager for our law firm. They presented us with several excellent candidates. We are very pleased with who we have chosen to work with."

Allison Friedman
Allison Friedman Law Firm
★★★★★

"By our standards their team is incredible. They continue to equip our company with some of the most exceptional talent there is. We wouldn't be able to operate without them."

Zach
Zach Business Owner
★★★★★

"I have been using these guys to source virtual labor for years. They do a great job."

Chad Sutton
Chad Sutton Business Owner
★★★★★

"Virtustant helped us find a social media manager for our law firm. They presented us with several excellent candidates. We are very pleased with who we have chosen to work with."

Allison Friedman
Allison Friedman Law Firm
★★★★★

"By our standards their team is incredible. They continue to equip our company with some of the most exceptional talent there is. We wouldn't be able to operate without them."

Zach
Zach Business Owner
★★★★★

"I have been using these guys to source virtual labor for years. They do a great job."

Chad Sutton
Chad Sutton Business Owner

Why Choose Virtustant to
Hire a Customer Service Specialist

Global talent is everywhere, that's why the biggest brands in the world rely on it. It's not just about lowering payroll costs, it's about accessing incredible talent globally.

Dedicated HR Manager

A dedicated HR Manager and seasoned recruiters guiding you through every step.

Custom Search From Scratch

Every role is a 1-of-1 search built specifically for your business.

Complete Candidate Profiles

Finalists include resumes, video intros, portfolios, interview notes, and salary data.

Candidate Communication Managed

We handle all outreach, scheduling, and follow-ups so you don't waste time.

Compliance & Payroll Guidance

We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.

Post-Hire Support

Ongoing check-ins to ensure performance and fit.

Dedicated HR Manager

A dedicated HR Manager and seasoned recruiters guiding you through every step.

Custom Search From Scratch

Every role is a 1-of-1 search built specifically for your business.

Complete Candidate Profiles

Finalists include resumes, video intros, portfolios, interview notes, and salary data.

Candidate Communication Managed

We handle all outreach, scheduling, and follow-ups so you don't waste time.

Compliance & Payroll Guidance

We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.

Post-Hire Support

Ongoing check-ins to ensure performance and fit.

About the Role

A Customer Service Specialist manages end-to-end customer interactions, support tickets, and satisfaction initiatives to maximize retention and brand loyalty for your business.

Expertise that drives
Satisfaction

Our Customer Service Specialists aren't just ticket closers. They are strategic partners in your customer retention journey.

Support Architecture

Building and managing support workflows across email, chat, and phone to maximize response times and satisfaction scores.

Retention Analysis

Deep-dive reporting on CSAT, NPS, and churn metrics to identify improvement opportunities.

Core Responsibilities

Handling inbound customer inquiries via email and chat | Managing support tickets and escalations | Maintaining customer satisfaction scores and NPS | Onboarding new customers and guiding product usage | Identifying upsell and cross-sell opportunities | Documenting FAQs and support processes

10x

your team's productivity

reduce time-to-hire by over 50%

Save Time

Our recruiters will quickly find you the top 1% of talent, completely hands-off.

Save Money

Reduce hiring costs and salaries by up to 80%.

Drive Outcomes

Hire the best candidate first time with our curated shortlists and in-depth profiles.

See Results

Experience the benefits of a remote Latin American team.

Hire a Customer Service Specialist from $7/hr — No fees. Filled in under 2 weeks. Hire a Customer Service Specialist from $7/hr
Book a Free Consultation

Hire a Customer Service Specialist today.
First shortlist in 48 hours.

Join 500+ US companies scaling their teams with LATAM talent through Virtustant.

✦ Book a Free Consultation

No recruitment fees · Roles filled in under 2 weeks

✕ Close

Hire a Customer Service Specialist today.
First shortlist in 48 hours.

Join 500+ US companies scaling their teams with LATAM talent through Virtustant.

✦ Book a Free Consultation

No recruitment fees · No contracts · Roles filled in under 2 weeks

✕ Close

FAQ

Common questions

Most clients make a hire within 11 days. First shortlist arrives within 48 hours of your consultation.
Typically $7–$15/hr vs. $18–$30/hr in the US, saving you up to 70%.
We vet for Zendesk, Intercom, Freshdesk, live chat, and ticketing systems depending on your stack.
Yes. All candidates are C1 or C2 English level and experienced supporting US-based customers.