Hire an E-commerce Virtual Assistant from $7/hr

What a Virtustant hire handles

What an e-commerce virtual assistant handles

An e-commerce VA runs the daily operations of your store: product listings and updates, order processing, returns and refunds, customer messages across email, chat and marketplaces, inventory monitoring and supplier follow-up. Virtustant vets each candidate hands-on on your platform, typically Shopify, Amazon Seller Central or WooCommerce, plus Gorgias, Zendesk, Klaviyo and ShipStation. From $7/hr all-in with zero recruitment fees; the median client-side rate for a Virtustant virtual assistant in H1 2026 was $10.10/hr (n=24).

Listings live and accurate.

Your e-commerce VA writes and updates product titles, descriptions, variants and images in Shopify, WooCommerce or Amazon Seller Central.

Orders and returns processed.

Orders checked, tracking numbers sent, returns and exchanges approved under your policy and refunds issued in the platform.

Customer questions answered.

Pre-sale and post-sale emails, chats and marketplace messages answered in US hours, in English and Spanish if you sell to both.

Inventory watched.

Stock levels monitored across channels, low-stock alerts raised, purchase orders drafted and supplier follow-ups sent.

Store data kept clean.

Product spreadsheets, price updates, discount codes, collections and tags maintained so the catalog matches what is actually in the warehouse.

Marketplace and marketing admin.

Reviews requested and answered, Klaviyo flows checked, promo calendars updated and competitor prices tracked weekly.

Meet the talent

People you could be working with

Example profiles that show the role, country and English level we shortlist for. Your real shortlist of 3 to 5 vetted candidates arrives within 48 hours of your first call.

Renata O.

Lima, Peru

from $7/hr

Example profile

Mariana G.

Mexico City, Mexico

from $7/hr

Example profile

Diego F.

Buenos Aires, Argentina

from $7/hr

Example profile

Do the math

Budget for your remote hire

Monthly and annual cost examples at this role’s displayed starting rate, based on 160 billed hours per month.

One all-in hourly rate

No separate recruitment or placement fee. Your quote is tailored to the role, experience and agreed schedule.

Book a free consultation →

Monthly cost example

$1,120/mo

Annual cost example

$13,440/yr

Based on 160 billed hours per month for 12 months at the displayed starting rate. This is an illustrative budget; your quote and invoices follow the agreed role, schedule and billing terms.

How it works

Shortlist in 48 hours. Start in 72 hours.

Both timelines run from your first call in calendar hours, including weekends.

Hour 0 · 30 min

Free discovery call

We understand the role, your team, and your ideal profile.

Within 48 hours

Curated shortlist

3 to 5 pre vetted candidates with video intros, CVs, and skills tests.

Hour 48 to 60

You interview

Meet the candidates directly. Pick the one you want.

Hour 60 to 72

Your hire starts

We handle contracts, payroll, HR and compliance so your hire starts within 72 hours of your first call.

Forever

We stay close

If the hire ever leaves, we replace them at no cost.

Our clients, in their words

Hiring-client experiences.

Read the original client testimonials and stories →

★★★★★

The hire they sent me is a treasure. They recorded the interview and had candidates take competency tests. A huge time saver.

Acumen

Hire placed

★★★★★

A great partner in sourcing international talent. They work hard to understand our expectations and vet to our standards.

FinElevate

Finance team

★★★★★

Their team is incredible. They continue to equip us with exceptional talent. We would not be able to operate without them.

Zach, CEO

Multiple hires

Common questions

Hiring, answered

Need more help? Get in touch with our team.

How much does an e-commerce virtual assistant cost?

Virtustant e-commerce VAs start at $7/hr all-in, with zero recruitment fees; the median client-side rate for a Virtustant virtual assistant in H1 2026 was $10.10/hr (n=24). Most brands start at 20 to 40 hours a week, roughly $607 to $1,213 a month at the $7/hr starting rate.

What does an e-commerce VA do?

Product listings, order processing, returns and refunds, customer support across email, chat and marketplaces, inventory monitoring, supplier follow-up, review management and promo calendar upkeep.

Can I hire a Shopify virtual assistant specifically?

Yes. Shopify is the most common platform on our bench, followed by Amazon Seller Central, WooCommerce and Etsy. We also vet for Gorgias, Zendesk, Klaviyo and ShipStation.

How fast can I hire an e-commerce virtual assistant?

You get a shortlist of 3 to 5 vetted candidates within 48 hours of your first call, and your hire can start in 72 hours.

Will my e-commerce VA cover peak season and weekends?

Schedules are built around your order volume, not a fixed 9-to-5. Clients regularly add hours or a second VA for Black Friday through January, then scale back. Weekend coverage is available; tell us on the first call and we only shortlist candidates who agreed to that schedule.

Where are Virtustant's e-commerce virtual assistants based?

Mostly Latin America, which gives you US time zone overlap and bilingual Spanish-English support for brands selling to Hispanic customers. We also place English-fluent e-commerce VAs from South Africa and the Philippines when you want a different time zone or overnight coverage. All pass a live English assessment at C1 or C2.

What an e-commerce virtual assistant handles

Listings live and accurate.

Orders and returns processed.

Customer questions answered.

Inventory watched.

Store data kept clean.

Marketplace and marketing admin.

Tools your hire already knows

People you could be working with

Budget for your remote hire

Shortlist in 48 hours. Start in 72 hours.

Hiring-client experiences.

Hiring, answered

Explore all the remote roles you can hire from Latin America

Ready to hire?